Frequently Asked Questions
Everything you need to know about your 3DKitbash style journey.
What is the average shipping time for my order?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, 3DKitbash is committed to ethical fashion. We use organic cotton and recycled synthetic fibers in 80% of our collections to reduce our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your order directly through your 3DKitbash account dashboard.
Do you offer a size guide?
Absolutely. Each product page features a detailed size chart with measurements in both inches and centimeters to help you find the perfect fit before you buy.